Cancellation and Refund Policy

Last Updated: [Date]

Thank you for shopping at Kunjivara Coloring Book. We value your satisfaction and strive to provide high-quality products. Please read our cancellation and refund policy carefully to understand your rights and options when making a purchase on kunjivara.com.

1. Cancellation Policy

a. Order Cancellation:

• Once an order has been placed and payment has been processed, it cannot be canceled. Please ensure that all details are correct before completing your purchase.

2. Refund Policy

a. Damaged Products:

• We take great care in packaging and shipping your products. However, if you receive a damaged product, we offer a refund or replacement under the following conditions:
  • You must notify us within [X] days of receiving the damaged product.
  • To process your refund, we require proof of damage, such as photos of the damaged product and packaging.

b. Non-Refundable Products:

• Refunds are not available for products that are not damaged. All sales are final for non-damaged products.

c. How to Request a Refund:

• To request a refund for a damaged product, please contact our customer service team at [Your Email Address] with your order number and photos of the damage. We will review your request and respond within [X] business days.

d. Refund Process:

• If your refund request is approved, the refund will be processed to your original method of payment within [X] business days. Please note that it may take additional time for the refund to appear on your statement, depending on your payment provider.

3. Return of Damaged Products

• If a refund is approved for a damaged product, we may request that you return the product to us. We will provide you with return instructions and a prepaid shipping label if necessary.

4. Contact Information

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:

Kunjivara Coloring Book Team
Email: hellokunjivara@gmail.com
Mailing Address: Aysha Complex ,Meenangadi,Wayanad,KeralaPin 673591
Phone: 9947428010, 9744464979